Lifeline - Accidental Counsellor

The RSL & Services Clubs Association, in partnership with our colleagues at Leagues Clubs Australia, is proud to announce a partnership with Lifeline to promote the “Accidental Counsellor” Program for Club staff, Directors and local community services agencies.

The “Accidental Counsellor” is a four-hour workshop focusing on the core skills necessary to engage with a person struggling to cope with their day-to-day life, due to stress, mental health issues, domestic violence, substance abuse or other crises. Every person could come across a colleague, a neighbour, a friend or family member, a patron or a team member who is experiencing trouble managing issues and life’s daily grind. When you work in a community organization – a local sports club, a community service group, a licensed club, youth group, school or other organization – you may find yourself in a position where support and guidance is required.

The training provided by the “Accidental Counsellor” Program may help you to make a difference in that person’s life and help them to better manage life’s challenges.

Lifeline is providing these Workshops at a significantly discounted rate of $100 per person, with classes up to 25 people.

We are encouraging our Clubs to consider running one or more of these Workshops in your venue, for the management, staff and club members, as well as coaches, managers and players of teams in sports clubs that you support, or any community group that you may fund.

Please see the attached flyer for more information about the “Accidental Counsellor” Workshop and contact our office with your Expression of Interest for a course at your Club or in your region and we will provide your details to Lifeline to make the arrangements.

Expressions of Interest, Contact Kylie Gordon on 0450 811 259 or

CLICK HERE to download the Accidental Counsellor Flyer

Lifeline Northern Beaches is a not-for-profit organisation that provides free crisis support and suicide prevention services. Our specialised training programmes are designed to equip individuals with the tools to assist others who may be in crisis, improve their own levels of resilience, and know where to turn for help.

Do you ever find yourself in a counselling role by accident? Maybe you have a family member, friend or colleague who has spoken to you in confidence about their problems or mental health. Or you are concerned about someone but do not know how to start a conversation to check that they are OK.

This training provides practical and effective skills to step into the shoes of a counsellor and be able to respond to and support others when they are distressed or experiencing a personally challenging time.

The ‘Accidental Counsellor’ four-hour workshop can give you the foundational skills for when you need to provide emotional support.

Learning outcomes:
• Improve communication and skills for active listening
• Identify signs when a person may need emotional support
• Understanding of mental illness and suicide intervention
• Learn techniques to respond appropriately to distressed people in crisis situations
• Practice counselling techniques
• Develop skills around professional boundaries and selfcare strategies
• Gain support options and referral information