IN THE KNOW Webinars

The Association has a new online information and advice program called “ Evolve”, brought to you by MAX, which provides clubs and corporate partners with a range of opportunities to share ideas, strategies and experiences to manage the reopening and operation of clubs into the future. There is NO cost to anyone to access this new service.

On Wednesday 18th November at 1.00pm the fourteenth of our Webinar series, “In the Know” will be broadcast via Zoom. The session will run for about 50 minutes.

The topic is Introducing Our Community Partners. All Club CEOs and GMs, Club Directors, Operations Managers and HR Managers are invited to participate by registering on the link below.

The RSL & Services Clubs Association works with a number of community organisations providing important services and support programs. The Association relies on the support of our member clubs to fund these services and organisations through the Club Grants program and other donations.

Each of the organisations/programs featured in this Webinar play an important role in delivering real support for communities and for our clubs to engage with their communities. This session will provide clubs with more information about these organisations so your club can consider future support or engagement with each group.

The Panellists in this webinar are:

  • Mike Smith, Chairman, Gallipoli Scholarship Fund
  • Geoff Evans, CEO, Disaster Relief Australia
  • Brad Smith, Manager of the Kokoda Youth Leadership Challenge, RSL & Services Clubs Assn
  • Katie Biggs, Training Manager, Accidental Counsellor Program, Lifeline

If you have particular issues or questions that you want answered in this Webinar, please send these IMMEDIATELY to Garrie Gibson, the Moderator of the session: As a registered participant, you will be able to submit questions during the presentations and we will try to answer as many as we can.


For those of you who have been unable to tune in to our webinars on a specific day (or those who want to watch it all over again!) the recordings are now available to watch below.

Protecting cashflow, financial sustainability & profit

Wednesday 3rd June

COVID Bar & Beverage Service Requirements

Wednesday 17th June

Patron Safety, Security & Cleanliness Procedures in the COVID world

Wednesday 1st July

Customer Service strategies in the COVID world

Wednesday 15th July

Staff redundancies and how to manage them

Wednesday 29th July

Club Amalgamations - Things to consider

Wednesday 12th August

Reviewing facilities and layout for permanent social distancing

Wednesday 26th August

Cashless or Digital Wallet Gaming - Where to now?

Wednesday 9th September

What's new in Gaming?

Wednesday 23rd September

How to rebuild Food sales in Venues

Wednesday 7th October

Re-engaging your Community

Wednesday 21st October

New Innovations in Hospitality Management

Wednesday 4th November